Store Policies & Information
1. Pickup & Delivery Policy
We offer pickup and delivery services across Solapur, including Avanti Nagar, Jule Solapur, and MIDC. Schedules are subject to availability. Please ensure your garments are handed over in a secured bag. We reserve the right to refuse service for heavily damaged or unsanitary items.
2. Garment Care & Liability
While we use industry-standard practices, Deepak Washers & Drycleaners is not liable for inherent weaknesses or defects in materials that are not apparent before processing. In the rare event of damage or loss caused by our processes, our liability is limited to a maximum of 5 times the cost of the cleaning charge for that specific item.
3. Special Fabric (Silks & Paithanis)
Traditional garments such as Paithani sarees and heavy silks require special care. We strongly recommend pointing out any existing stains or delicate embroidery when dropping off your items. We use specialized solvents, but we do not guarantee 100% stain removal without risking damage to delicate threads.
4. Payment & Refunds
Payments are due upon delivery or pickup of the processed garments. We accept cash and UPI (Google Pay, PhonePe). If you are unsatisfied with our cleaning, please notify us within 24 hours of delivery. We will re-clean the item free of charge, provided the tag is intact. No cash refunds will be issued.